Certificate in Customer Service - ICM

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Overview

Creating Sharp Minds

This program aims at equipping students with the knowledge and practical skills on how to deliver customer service and achieve customer satisfaction. 

Minimum Requirments: KCSE D Plain

Duration: 2 terms (6 months)

Tuition Fees: Ksh. 14,300 per term

Career Opportunities

Where one can fit in the job market

  • Receptionist 
  • Customer care officers
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FAQ'S

You have questions; we have answers

  • What is the fees charged for your courses?

    Fees charged varies per course. The information on the fees for each course is available on our flyers, website, and at our College Campus.

  • What extracurricular activities are available on campus?

    Cytonn College emphasizes the importance of extracurricular activities and encourages all students to take part. We have various indoor and outdoor games, clubs and societies as well as social and scholastic trips that make life on campus sweeter for Cytonnaires.

  • What modes of study do you offer?

    The college offers normal classes during the week, evening and weekend classes.

  • Do I need to have my educational documents officially certified?

    As a general rule, Cytonn College requires applicants to submit originals and copies of all the students’ credentials for verification and certification. International students from non- English speaking countries whose academic documents are in foreign languages are required to have them translated. Translations must be official translations, done either by the awarding institution, Embassy/ High Commission or an accredited official translator.

  • What is the employment outlook for Cytonn College graduates?

    Graduating from Cytonn College gives you a competitive edge. The curriculum is designed to equip students with knowledge that enables them create employment for themselves and for others.

Providing exceptional learning experiences for individual and societal transformation.

Learn more about the college