Certificate in Customer Service - ICM



Creating Sharp Minds

This program aims at equipping students with the knowledge and practical skills on how to deliver customer service and achieve customer satisfaction. 

Minimum Requirments: KCSE D Plain

Duration: 2 terms (6 months)

Tuition Fees: Ksh. 14,300 per term

Career Opportunities

Where one can fit in the job market

  • Receptionist 
  • Customer care officers

You have questions; we have answers

  • What is the College differentiating factor?
    1. The College will focus on developing graduates with an entrepreneurial spirit, through a compulsory Entrepreneurship Course that will see students get both practical and technical knowledge on how to start and run a business
    2. Top graduates in technical areas such as plumbing, electrical and masonry will be guaranteed jobs in Cytonn’s real estate projects
  • What is the student teacher ratio?

    The student-teacher ratio for our college is targeted at 1:30.

  • How many intakes do you have in a year?

    The college has 3 intakes in a year:  January, May/June and September intake.

  • Can I work while studying for my diploma?

    Cytonn College provides different modes of learning to carter for different cadres. Students already working full time can choose to study in the evening or on weekends.

  • What is the fees charged for your courses?

    Fees charged varies per course. The information on the fees for each course is available on our flyers, website, and at our College Campus.

Providing exceptional learning experiences for individual and societal transformation.

Learn more about the college